MachineTranslation.com Refund Policy
Last Update: February 27, 2024At MachineTranslation.com, we strive to ensure customer satisfaction with our services. If you are not completely satisfied with your subscription, we offer a refund based on the following guidelines:
1. Monthly Subscriptions
Refunds are only available if none of the credits have been used. If you have used any credits during the subscription period, no refund will be provided.
2. Unused Portions
If you cancel within your billing cycle, your subscription will remain active until the last day of the cycle. No refunds will be provided for any unused credits of the subscription period.
3. Refund Processing
Refunds will be processed within 7 business days from the date of the refund request. The refund will be issued to the original payment method used for the purchase.
4. No Refund Exceptions
We do not offer refunds for partial subscription periods or for any add-ons or extras purchased in conjunction with your subscription.
5. Cancellation
To request a refund, please contact our customer support team at contact@machinetranslation.com with your refund request and order details.
6. Policy Changes
MachineTranslation.com reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.
We thank you for choosing MachineTranslation.com and assure you of our commitment to your satisfaction. If you have any questions or concerns regarding this policy, please do not hesitate to contact us.