Frequently Asked Questions

How many languages does MachineTranslation.com support?

MachineTranslation.com supports over 270 languages. Language coverage can expand as AI sources add support for more languages.

How does MachineTranslation.com ensure the accuracy of translations?

Translation can be subjective, even among human translators. MachineTranslation.com improves reliability by comparing outputs from multiple AI sources, then scoring and ranking them to help identify the strongest result for the content. For highly specialized, high-stakes, or client-facing text, an optional Human Verification service is available.

How does MachineTranslation.com compare to human translators in terms of quality?

AI translation is built for speed and scale. In many cases, it can reach up to 85% professional-level quality and be ready for immediate use with little or no editing. Human translators are still the best option for nuance, tone, and highly specialized content. For these cases, MachineTranslation.com offers optional Human Verification, and human translation can be provided upon request.

Why should I choose MachineTranslation.com or MTPE instead of hiring a human translator?

MachineTranslation.com is a better fit than hiring a human translator when speed, volume, and cost matter. Translations are delivered in seconds, and SMART compares outputs from multiple AI sources and combines the strongest parts into a single recommended result. Side-by-side comparisons and quality scores make review faster and simpler.

The Free Plan is $0 and only requires a valid email address. For frequent or high-volume work, the Pro Plan supports unlimited text and document translations for a low monthly fee, which is often more cost-effective than per-project human translation.

What is SMART, and how does it work?

SMART is a uniquely developed feature by MachineTranslation.com that provides the most reliable translation. It compares the translation output from multiple AI sources and picks the best version of each sentence, then combines them to provide you a more accurate and trusted translation.

What plans are available, and how are they priced?

MachineTranslation.com offers three plans.

Free Plan ($0/mo)

No credit card required
Email address required to sign up
Free preview available for longer translations
Daily and lifetime limits apply
When a limit is reached, options include unlocking the full translation or upgrading for unlimited usage

Pro Plan ($39/mo)

No free trial
Unlimited text and document translation
Supports large files and long texts
Preserves original layout for Word files and open PDFs
Includes advanced tools and full access to available AI sources

Tailored

Custom option for organizations with specialized requirements
Pricing is set after a consultation

For details of what each plan includes, please see the Pricing Page.

Is there a limit on free translations?

The Free Plan includes daily and lifetime limits that may change over time. For longer content, a free preview may appear first. If the free limit is reached, the full translation can be unlocked or accessed by upgrading to the Pro Plan.

How can I cancel my subscription with MachineTranslation.com?

Subscriptions can be managed from the account dashboard. Cancellations take effect at the next billing cycle so you have ample time to make the most of your resources before the subscription stops.

Are there any hidden costs or fees?

No. The Free Plan is free to use, with no credit card required. Paid features are charged only at the advertised price.

Can I trust the tool with sensitive information? What about the privacy of my data?

MachineTranslation.com is built with privacy in mind, but sensitive content should always be handled with care. Text is processed by several AI sources to generate translations, and data handling can vary by provider. For sensitive workflows, use the available privacy controls (such as Secure Mode and anonymization, if enabled) and review the Privacy Policy for details. For provider-specific data practices, refer to each AI source’s policy on its website.

Why am I unable to translate more text?

This usually happens when a usage limit has been reached on the Free Plan or for unregistered use. Options include unlocking the full translation or upgrading to the Pro Plan for unlimited usage.

What if the language I need is not supported?

If a language is not available, contact us with the requested language. Availability depends on whether the supported AI sources can translate that language pair.

What if I am not satisfied with the translation output?

For highly technical content, consider a human translator for machine translation post-editing (MTPE).
This is to make sure that your translation is done in the style and format that you want.
MachineTranslation.com also offers optional Human Verification services for cases where higher accuracy is required. Contact us if you require human translation.

How does MachineTranslation.com select its AI sources?

AI sources are selected based on factors like reliability, popularity, language pair performance, and platform compatibility. The available AI sources can change as new options are added.

How are quality scores calculated for each AI source?

Translations are evaluated using a specially developed algorithm that considers factors like completeness, fluency, and accuracy. Each output is given a translation quality score that provides a numerical rating for each translation output, helping you easily select the most accurate and reliable translation for your needs.

Why does MachineTranslation.com change every time I go on the website?

MachineTranslation.com is updated regularly to improve performance, accuracy, and usability. Changes may include new features, UI improvements, and updates to supported AI sources. Translation results can also vary depending on the language pair, the content type, and the length of the source text. For help with a specific issue or translation, please contact us.

Do you offer an API for integrating MachineTranslation.com into our workflow?

Yes. MachineTranslation.com offers a Translation API that integrates into your workflow, so text can be sent for translation and returned in the response. API access is available on the Pro Plan and Tailored options. Visit the API page for details and to request API access.

What is the AI Translation Agent, and how does it work?

The AI Translation Agent is an advanced feature of MachineTranslation.com that refines translations by incorporating user-specific preferences, terminology, and context. Unlike traditional machine translation tools, it asks targeted questions based on the given text, allowing users to fine-tune tone, terminology, and style in real time.

For registered users, the AI Translation Agent also includes a memory function, meaning it remembers past choices, learns from previous revisions, and applies those insights to future translations. This ensures greater consistency, accuracy, and efficiency, reducing the need for repetitive edits.

Important: If you're logged in, your answers, preferences, and custom instructions are securely saved. This allows the AI Translation Agent to personalize your current and future translations, adapting more intelligently to your needs over time.

How to use the AI Translation Agent:

1. Enter your text - Submit content for translation as usual.

2. Refine your translation - Answer AI-generated questions about tone, terminology, and style.

3. Save time with AI memory - Registered users benefit from translation memory, where the AI remembers your preferences. Click 'Improve now' on future projects to apply those preferences for fast, consistent results.

This tool is ideal for businesses, professionals, and individuals who need high-quality, customized translations without constant manual editing. Whether you're working with specialized industry terms, adapting content for different audiences, or maintaining brand voice, the AI Translation Agent makes translation smarter and more efficient.

How does MachineTranslation.com aggregate multiple translation sources?

MachineTranslation.com aggregates multiple translations from leading AI sources, machine translation engines, and Large Language Models (LLMs). By default, a selection of top-performing sources are selected, but you can customize your choice of sources to suit your specific needs.

How do AI sources differ between the Free Plan and Pro Plan?

The Free Plan includes a curated set of basic or entry-level AI sources. The Pro Plan includes broader access to available AI sources and more advanced models. Tailored can include custom integrations.

What are Key Term Translations, and why are they useful?

The Key Term Translations feature identifies up to 10 specialized or industry-specific terms from your text and shortlists their translations from top sources. You can select your preferred translations directly within the tool, ensuring consistent and accurate terminology in your final translation.

How does the Data Anonymization feature protect sensitive data?

Data anonymization masks sensitive details (such as names, numbers, and email addresses) before sending text to AI sources. This is useful for privacy-sensitive workflows.

What is the Human Verification Option?

The Human Verification service allows a professional linguist to review and refine an AI translation. It is intended for critical content where higher accuracy is required.

What is the Bilingual Segments View?

Bilingual Segments displays source and translated text in aligned segments, which makes review and editing faster and easier.

Can I download translations in the original document layout?

Yes. MachineTranslation.com preserves layout and formatting for Word files and open PDFs. Pro Plan subscribers can download formatted files without usage limits. Free Plan users may need to upgrade or make a one-time payment to download formatted files.

Does MachineTranslation.com detect the source language automatically?

Yes. Automatic language detection is supported.

What is the Comparative View feature?

Comparative View shows translations from multiple AI sources side by side to help compare phrasing and choose the best option.

What file types and sizes are supported?

Uploads up to 70 MB are supported. File types include: PDF, DOCX, TXT, CSV, XLSX, JPG, JPEG, PNG, BMP, GIF, and SRT. MachineTranslation.com automatically extracts text from supported files.

Can MachineTranslation.com translate documents automatically?

Yes, you can upload files, documents, or images for automatic text extraction and translation. For Word files and open PDFs, the translated file can retain the original layout.

Does MachineTranslation.com offer professional formatting services (DTP)?

Yes, professional document formatting services are available to ensure your translated documents retain their original layout and formatting, handled expertly by dedicated specialists.

What is Secure Mode, and how does it protect my sensitive content?

Secure Mode is a feature on MachineTranslation.com that ensures your translations are processed exclusively through SOC 2-compliant AI sources and large language models. When you turn on Secure Mode using the toggle in the header, your translation will be processed using only SOC 2-compliant sources.

If you click the “+” button to add more sources, only SOC 2-compliant options will be available and all non–SOC 2-compliant sources will be grayed out and cannot be selected. This helps you translate sensitive content such as legal documents, patient records, or financial data, while knowing your data is handled by providers that meet strict security standards.

How many words can I translate for free?

Short texts can usually be translated for free, while longer texts may include a free preview of a portion of the translation so users can check the quality before deciding to upgrade. You only pay if you choose to unlock the full translation through a one-time payment or a paid plan.

Is there a MachineTranslation.com app for Android and iOS?

Yes. A mobile app is available for Android and iOS with core platform features. The mobile app enables fast, high-quality translations on the go. It is ideal for professionals, teams, and individuals requiring accurate language support anytime, anywhere.

Download the app here:
Android (Google Play)
iOS (App Store)

Still have questions?

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